In a time where most manufacturers are scrambling to make everything plastic rather than metal, Bodum is undoing past sins of a shortcutting nature.
A french press I have had for a few years had a plastic part wear out. The press part would blow up during the actual pressing, requiring pulling the thing apart and messing with rethreading the thing back together – handling boiling hot beans and always seemingly on my crabbiest mornings.
Occurred to me about a year into this thread failure situation to check if they sold replacement parts. Turns out they do. They even mention the failure my press was having in their FAQ, but the part is not listed in their catalog. It’s not listed because if you call them, they send you a new one for free. Free.
Stainless steel rather than plastic. All their new presses use a stainless “shoulder nut”, as they call it.
So here you go Bodum! A very pleased and impressed customer doing P.R. for you.
All you other bastard companies take note, including you V.W. for making the engine block coolant flange out of plastic.
F you VW, while we are at it. Never ever buy a VW! Cannot lock my doors because the alarm goes off randomly and the security system is not on its own circuit so there is no good way to shut it off. Also, just had to replace the wiper switch (the wiper motor was several years ago) and the cruise switch bit it years ago as well. COMPLETE RUBBISH this car. The engine lasting 200000+ doesn’t matter if all the supporting systems fail – stuff that should never break!
